Please read our Privacy terms and have a look at our Terms and Conditions for further information
By signing up you accept
our Terms and Conditions
Terms of Service
(Last revised August 2018)
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE SIGNING UP FOR THE SERVICE OR PLACING AN ORDER FOR PRODUCTS. PLEASE NOTE THAT CLAUSE 16 LIMITS OUR LIABILITY.
This page (together with any other documents referred to in it) tells you information about us and the legal terms and conditions (Terms) on which we supply the Scripin Weddings service (Service) and any printed products you order (Products) to you. These Terms will apply to any contract between us for the supply to you through the website at scripinweddings.com (Website) of the Service and any contract for the supply of the Products (Contract).
Please read these Terms carefully and make sure that you understand them before signing up for the Service or placing an order for Products. Before doing so, you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to use the Service or place an order for Products (as applicable).
You should print a copy of these Terms or save them to your computer for future reference. We may amend these Terms from time to time and the top of this page shows when they were last updated. Every time you wish to use the Service or order Products, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.
It also tells you about your privacy rights and how the law protects you.
We, Ruud Enterprise Ltd (we, our or us), are a controller in respect of and responsible for your personal data. We are registered with the Information Commissioner’s Office (ZA054166).
Full name of legal entity: Ruud Enterprise Ltd
Email address: firstname.lastname@example.org
Postal address: 4th Floor, 33 Cannon Street, London, EC4M 5SB
Telephone number: 020 3051 6784
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
You may not contribute content featuring, or information about, a child under the age of 13, without the consent of their parent or guardian.
The Service may only be used at, or in relation to, an Event. The purposes of the Service include the sharing of photos and videos of the Event and its attendees between its attendees and (where permitted) on social media, the commenting on and interaction with such media, the sharing of that media and other content at the Event on screens at the Event (which may include display with sponsored material), the running of competitions at the Event (where applicable), the collation of that media and its delivery to the Event Controller after the Event, and the ordering of Products from us.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this policy.
We do not intentionally collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. To the extent that you upload any media or content that contains any Special Categories of Personal Data, you explicitly consent to the processing of that data in accordance with this policy and/or confirm that the person whom that data is about has consented to it being processed.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with Products). In this case, we may have to cancel a Product you have ordered and we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
You confirm that you have the consent of any attendee to share media or content featuring them or information about them.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending marketing communications to you via email or text message or sharing your data with third parties to do so. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Type of data
Lawful basis for processing including basis of legitimate interest
To register you to use the Service
Performance of a contract with you (whether as an Event Controller or attendee of the Event intending to use the Service)
To register you as an attendee of an Event
Legitimate interest to perform the contract with the Event Controller
To provide the Service
(c) Marketing and Communications
(a) Performance of a contract with you (whether as an Event Controller or attendee of the Event using the Service)
(b) Legitimate interest to perform a contract with the Event Controller or another attendee of the Event
To process an order from you, the Event Controller or another attendee at the Event including taking payments and making refunds
(a) Performance of a contract with you
(b) Necessary for our legitimate interests to take payments
To fulfil an order from you, the Event Controller or another attendee at the Event including delivery and return of Products
To manage our relationship with you which will include:
(b) Asking you to leave a review or take a survey
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use the Service and purchase Products, and to improve and develop them)
To enable you to partake in a prize draw, competition or complete a survey
(b) Necessary for our legitimate interests (to keep our records updated and to study how customers use the Service and purchase Products, to improve and develop them, and to grow our business)
To operate and protect our business, the Site, the App and your data (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Necessary for our legitimate interests (for running our business, improving the Service, provision of administration and IT services, network security)
To maintain and process records
(a) To comply with legal obligations
(b) Necessary for our legitimate interest to conduct audits
To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(e) Marketing and Communications
Necessary for our legitimate interests (to keep our records updated and to study how customers use the Service and purchase Products, to improve and develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve the Site, App and Service and the Products, marketing, customer relationships and experiences
Necessary for our legitimate interests (to define types of customers for our Products and the Service, to keep the Site and App updated, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about products or services that may be of interest to you
Necessary for our legitimate interests (to develop our Products and Service and grow our business)
We strive to provide you with choices regarding certain personal data uses, particularly around marketing.
We may use your Identity, Contact, Technical and Usage Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us, only by e-mail or text message, if:
We do not currently share personal data with third parties for marketing purposes.
You can ask us to stop sending you marketing messages at any time by logging into the Site or App and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Sharing using the Service
Media and content contributed using the Service is designed to be shared with other people at the Event, whether through the Service and/or on screens at the Event. You should ensure that you do not contribute any media or content that you do not want (or any person it relates to does not want) to be seen or shared by other people at the Event or shared more widely.
Your Content Data may be shared or copied by other attendees at the Event and by those they have shared it with, including on social media. It will also be available for any attendee or the Event Controller to order Products incorporating that data.
Your Identity/Contact and Content Data will be available after the Event to, and for export by, the Event Controller. We may also provide the Event Controller with analytics relating to the use of the Service at the Event and Products purchased, but this contains no personal data.
We may share your personal data with the parties set out below for the purposes set out in the table above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We do not transfer your personal data outside the European Economic Area (EEA).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. For example, by law we have to keep basic information (including Contact/Identity, Financial and Transaction Data) for six years after someone ceases to be a customer, for tax purposes. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
You may delete any media/content you have contributed relating to an Event using the App at any time during the specified period that the Service is ‘live’ for the Event and you have access to it. This will mean that other attendees will no longer be able to see or use the relevant media/content through the Service (although it may have already been shared or copied by any attendee). It will still, however, be available to the Event Controller. It may still exist on a back-up copy for the Service but this will not be available to others. After your access to the Event has ended, you will not be able to delete your media/content.
Once the Event has ended, your media/content, and any Content Data in the media/content other attendees have contributed, will available with that of other attendees (excluding media/content that has been deleted):
A back-up copy of all data in relation to an Event shall be held by us for 12 months (or such shorter period required by the Event Controller) and then deleted.
If you are just an attendee of the Event, you may delete the App, which will invalidate your account. You may delete your account by contacting us at email@example.com. In either case, your Identity/Contact Data will still be available with any media/content you have contributed, to the Event Controller and other attendees during and after the Event. Any media/content you have previously deleted will only be available to the Event Controller. We may retain your Identity/Contact Data for the prevention or investigation of any crime or for the marketing purposes you have consented to in this policy. The information may also still exist on a back-up copy for the Service, but this will not be available to others.
Some information cannot be deleted, for example, if your media/content or information has been re-shared with others (for example, on social media) or was copied or stored by others.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These are set out below. If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Your legal rights
Subject to specific conditions or exemptions, you have the right to:
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